Driver Agreement

Last updated: 30 September 2026

This Agreement is between Svvari, 14 Amir Road, Shadbagh, Lahore, Pakistan ("Svvari") and you, the person registering as a driver on the Svvari Platform ("Driver"). By registering, paying a subscription or going online, you agree to this Agreement and to the Svvari Privacy Policy.

1. Your relationship with Svvari

1. Svvari provides software that lets you list yourself and connect with riders. You pay Svvari a subscription fee for access to that software.
2. You are an independent service provider. You are not an employee, worker, partner or agent of Svvari, and nothing in this Agreement creates an employment relationship.
3. You decide when, where and whether to go online. You are free to accept or reject any ride request. You may also use other platforms.
4. You provide the transport service to riders yourself, under your own responsibility. Svvari is not a party to your agreement with any rider.

2. Eligibility and documents

To register and stay active, you must hold and keep valid:

• a valid CNIC;
• a valid driving license for your vehicle category;
• vehicle registration documents in your name, or written permission from the owner;
• any route permit, fitness certificate or registration required by the Punjab, Islamabad or other authority where you operate;
• any insurance required by law.

You confirm that every document and detail you submit is genuine and accurate. Tell Svvari within 7 days if any document expires, is suspended or changes. If you submit a fake or altered document, your account will be closed immediately, and we may report it to the relevant authorities.

3. Verification

Svvari may check your documents, verify your identity through lawful means, and ask for a clear photo of you and your vehicle. You consent to these checks. Svvari's checks are for its own platform purposes, and passing them does not mean Svvari guarantees your fitness to drive.

4. Subscription fee

1. To access the Platform you must pay a monthly or yearly subscription fee. The current fees are published on svvari.com and shown in the app before you subscribe.
2. Fees are paid in advance by JazzCash, Easypaisa or bank transfer. Your subscription starts when Svvari confirms your payment. You must renew before the end of each period to stay active.
3. Svvari may change the fees with at least 30 days' notice. The new fee applies from your next renewal.
4. Fees are non-refundable, except: if Svvari closes your account without you breaking this Agreement, we will refund the unused portion of a yearly subscription on a pro-rata basis.
5. If your account is closed because you broke this Agreement, you are not entitled to any refund.
6. Svvari does not take any commission or share of the fares you earn.

5. Fares and cash

1. You agree the fare directly with each rider. Riders pay you in cash.
2. Svvari does not collect, hold or guarantee any fare. Svvari is not responsible if a rider fails to pay.

6. Phone numbers

When a ride is matched, your mobile number is shared with the rider and the rider's number is shared with you. You must use a rider's number only to arrange that ride, and never contact the rider afterwards for any other purpose.

7. Taxes, fines and costs

1. You are solely responsible for your own income tax, any other taxes, and any filings due on your earnings.
2. You pay all costs of your vehicle, including fuel, maintenance, tokens, insurance, and any traffic fines or penalties you incur.

8. Your conduct

You agree to:

• follow all traffic laws and drive safely;
• keep your vehicle clean, roadworthy and matching the details on your profile;
• never drive under the influence of alcohol or drugs;
• treat riders with respect and never harass, threaten or discriminate against them;
• never let another person use your account or drive in your place;
• use rider information, including phone numbers, only to complete the ride.

9. Suspension and termination

1. Svvari may suspend or close your account, with or without notice, if you break this Agreement, receive serious or repeated complaints or low ratings, submit false documents, or if we believe it is needed for rider safety.
2. You may appeal a suspension by writing to support@svvari.com within 14 days. Svvari will review the appeal, but its decision is final.
3. You may stop using the Platform at any time and delete your account from Settings > Delete account in the app.

10. Liability and indemnity

1. You are solely responsible for every ride you provide, including any accident, injury, death, loss or damage to riders, third parties or property.
2. You agree to compensate Svvari for any claim, loss, fine or expense (including reasonable legal fees) caused by your rides, your conduct, your vehicle, or your breach of this Agreement or of any law.
3. To the fullest extent permitted by law, Svvari's total liability to you will not exceed the subscription fees you paid in the 3 months before the claim.

11. Data

Svvari collects and uses your personal data, including your CNIC, license, vehicle documents, photo, phone number and location while you are online, as described in the Privacy Policy. You consent to this by registering.

12. Governing law and changes

1. This Agreement is governed by the laws of Pakistan. The courts at Lahore will have exclusive jurisdiction.
2. Svvari may update this Agreement with notice in the app. If you keep using the Platform after the update, you accept the updated Agreement.

13. Contact

Svvari, 14 Amir Road, Shadbagh, Lahore, Pakistan. Email: support@svvari.com.